Business Business: General Simple Help Desk for MS-Office 2000 3.52 Free Downloads at Simtel.net Web Integration
Complete Audit trail of what actions were taken and by whom.
Support Staff in Groups and Members
Hyperlinks
Case Text time stamped
Customer history
Resource history
Dependency
Tracking
Reporting/Statistics/Graphs
Email notifications
Follow-up satisfaction surveys
3 Service Levels
Security
Many Views
Multiple Cases Instances
Reminder
6 Status Level
Solutions
Searchable database
Data Mining
CRM
News/status notification announcements
Customizable Tables/Fields/Switchboard/Smart Help/Tips on start up
Scalable to SQL Server
Super Queries
Professional-looking interface
Help on-line
Technical support is provided by e-mail
Install: step-by-step wizards
Uninstall: completely removes all traces of itself from the hard drive
It does not require installation and does not need any special dlls, drivers or system files which can mess up your system.
Small, Very Powerful and easy-to-use
All Resources in 1 software
Works with MS Access and MS Outlook
Categories : Business: General
Prize : $299.00
Owner : brhelpdesk
File Size : 729.81 KB
Lisensi : Shareware
OS : Microsoft Windows 95/98/ME/NT/2000/XP
Download :
http://software.re.or.id/dl/brhelpdesk.comReordi26R
Business Business: General Simple Help Desk for MS-Office 2000 3.52 Free Downloads at Simtel.net
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